Refund and Return Policy
Thank you for shopping at MR.BOOGIE | BARBER SHOP & FASHION. We strive to provide you with high-quality fashion products inspired by Hip Hop culture. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be:
- Unworn and unused
- In the same condition that you received it
- In the original packaging
- With all tags attached
Items such as undergarments, swimwear, and personalized items are not eligible for return due to hygiene reasons.
2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [Your Email Address] and send your item to [Your Return Address].
4. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
5. How to Return an Item
To return an item, please follow these steps:
- Contact us at [Your Email Address] to request a return authorization.
- Pack the item securely in its original packaging, if possible.
- Include a copy of your order confirmation or packing slip.
- Ship the item to the following address: [Your Return Address]
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [Your Email Address] with details and photos of the damage. We will work with you to resolve the issue, which may include a replacement or a full refund.
7. Barber Services
Refunds for barber services are handled on a case-by-case basis. If you are unsatisfied with your service, please contact us immediately to discuss your concerns. We are committed to ensuring your satisfaction.
8. Contact Us
If you have any questions on how to return your item, contact us at [Your Contact Information].